Privacy Notice

Last updated: June 2025

This Privacy Notice explains how Lviv Casino collects, uses, and protects your personal information when you use our website and services.

1. Data Controller

Lviv Casino is the data controller responsible for your personal information. If you have any questions about how we handle your data, please contact us via the support email provided on the site.

2. Information We Collect

We collect the following categories of personal information:

Identity data: first name, last name, date of birth, username.
Contact data: email address, phone number, billing address.
Financial data: payment method details, transaction history.
Technical data: IP address, browser type, device information, and cookies.
Usage data: pages visited, time spent on the site, and game activity.

3. How We Use Your Information

We use your personal information to:

Register and manage your player account.
Process deposits, withdrawals, and other transactions.
Verify your identity and comply with anti-money laundering (AML) regulations.
Send you relevant account and promotional communications (where you have opted in).
Improve our website, services, and user experience.
Comply with our legal and regulatory obligations.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the site.

We do not sell your personal data to third parties. We may share your information with trusted partners and service providers who assist us in operating our business (such as payment processors and identity verification providers), as well as with regulatory authorities where required by law.

6. Data Retention

We retain your personal data for as long as your account is active, or as required by law. When data is no longer needed, we securely delete or anonymise it.

7. Your Rights

You have the right to access, correct, or delete your personal data, and to object to or restrict certain types of processing. To exercise these rights, please contact our support team. We will respond to your request within the timeframe required by applicable law.

8. Data Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse, including SSL encryption for all data transmissions.

9. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of any significant changes by posting a notice on our website or by email. Please check this page regularly for updates.

10. Contact

For any privacy-related questions or concerns, please contact our Data Protection team via the support channels listed on the site.